How is my order shipped, and what are the standard delivery times?

Feb 19, 2019 13:09:27 PM Published in Shipping Information 422 Views.

-Important Updates-

The Bradford Exchange is here for you!

There’s never been a better time to shop online. As we continue to receive updates from our supply partners that bring you the world’s finest collectable editions, we will endeavour to deliver your selections on time, every time. They may be inevitable delays, but mail order is our greatest strength and we’ve been the world leader in mail order collectables for almost 50 years. In this challenging year, we’re better placed that most companies to bring you the best of the best.

Our friendly Call Centre Team is fully resourced and ready to help you, but as you can appreciate, we’re experiencing longer-than-normal turnaround times in answering your questions via phone and email. Please bear with us. We’ll answer every call and email, but it will take a little longer. Thank you for your understanding.

Kind regards,
Client Service Team
The Bradford Exchange

For updates, please continue to visit this section.

For best chance of Mother's Day delivery, please place your order with us by:

Personalised Gifts
Non-Personalised Gifts
Monday 4th April, 10AM NZST Monday 25th April, 10AM NZST


Shipping TypeShipping Time*Shipping Method
Standard Varies by item Australia International Post

* Please allow 1 business day for the processing of all online orders

Each item ordered will be debited a postage and handling charge as advertised. The standard charge is displayed on the item detail page next to the price of the item, as well as during your checkout process.

With standard shipping and service, you should generally receive your item within 3 weeks, but it could take up to 6 to 8 weeks. If an item has a delivery timeframe beyond this, it will be stated on the item detail page. To find the shipping timeframe for any item on the site, simply add it to your cart and click the "Shipping & Delivery" link on the View Cart page.

Shipping and service charges include apportioned shipping, order processing, returns processing, credit services, customer service and other costs related to serving you at your home.