How is my order shipped, and what are the standard delivery times?

Feb 19, 2019 13:09:27 PM Published in Shipping Information 356 Views.

-Important Updates-

The Bradford Exchange is here for you!

Now that we’re at home and doing our part is keeping New Zealand safe, more and more of us are shopping online – the easiest, fastest and best way to shop. And the safest!

The Bradford Exchange, like a lot of online retailers, is experiencing a high volumes of orders and as a result, some shipping delays. Presently, New Zealand Post has prioritised delivery of essential items. As soon as normal postal services resume, we will dispatch any outstanding orders immediately.

Our friendly Call Centre Team is fully resourced and ready to help you, but as you can appreciate, we’re experiencing longer-than-normal turnaround times in answering your questions via phone and email. Please bear with us. We’ll answer every call and email, but it will take a little longer.

Thank you for your understanding.

Kind regards,
Client Service Team
The Bradford Exchange

For best chance of Father's Day delivery, please place your order with us by:

Personalised Gifts
Non-Personalised Gifts
Monday 1st November, 12PM NZST Monday 13th December, 12PM NZST

A: Shipping methods available:

Shipping TypeShipping Time*Shipping Method
Standard Varies by item Australia International Post

A: Shipping methods available:

* Please allow 1 business day for the processing of all online orders

Each item ordered will be debited a postage and handling charge as advertised. The standard charge is displayed on the item detail page next to the price of the item, as well as during your checkout process.

With standard shipping and service, you should generally receive your item within 3 weeks, but it could take up to 6 to 8 weeks. If an item has a delivery timeframe beyond this, it will be stated on the item detail page. To find the shipping timeframe for any item on the site, simply add it to your cart and click the "Shipping & Delivery" link on the View Cart page.

Shipping and service charges include apportioned shipping, order processing, returns processing, credit services, customer service and other costs related to serving you at your home.