Duchess of Cambridge - Royal Family

Your Guarantee

The Best Guarantee for our Customers!
The Bradford Exchange offers generous money-back guarantees on all the items we sell - up to 365 days. You may return your purchase for the issue price at any time within the specified number of days. Just use the Product Return Form conveniently located on the reverse side of your invoice . It's the best guarantee in the business! Please see the individual item page for more details and to find out about product warranty where applicable.

Item Type	Number of Days to Return
Fine Collectables	Up to 365 days
Jewellery	Up to 120 days
Apparel & Accessories	Up to 30 days
Coins	Up to 14 days
Personalised Gifts and Personalised Welcome Signs	Shipment can take up to 6 weeks (Cannot be returned unless faulty)
Planned Production and Pre-Order Products (If you love me, Reserve me!)	This offer is an expression of interest and is dependent on demand received. Your credit card will not be charged unless reservations are met.

Shopping at The Bradford Exchange is 100% secure!

The Bradford Exchange uses a secure server and the industry-standard Secure Sockets Layer (SSL), an advanced encryption technology, to provide the highest level of security for your personal and financial information as it comes to us via the Internet. This state-of-the-art security technology means that all your sensitive information entered during checkout is encrypted to deter interception by third parties.

We're proud to have been formally certified. The GoDaddy.com Secured Seal is your trusted assurance that our Web site is authentic, that you are in direct communication with bradford.com.au, and that all transactions are secured by SSL encryption.

Your Guarantee

The Best Guarantee for our Customers!
The Bradford Exchange offers generous money-back guarantees on all the items we sell - up to 365 days. You may return your purchase for the issue price at any time within the specified number of days. Just use our convenient. It's the best guarantee in the business! Please see the individual item page for more details and to find out about product warranty where applicable.

Item Type	Number of Days to Return
Fine Collectables	365
Jewellery & Personalised Gifts	120
Coins	14
Apparel & Accessories	30
Personalised Canvas Prints	365 if damaged or defective

Please enter in your street address excluding apartment and unit numbers e.g. 123 Smith Street into the Street Address field.

As you type your location into the Street Address field your address matches will present below in a list. Select your address matches from the possible matches found. Select your correct street address by clicking on the exact match or closest match in the list.

In the below field ‘Address Prefix’ please enter in all relevant prefixes associated with your address. This includes the building level, apartment, unit and suite numbers etc.

In the main window your address details should be populated correctly in the fields as stipulated above. Please check your address details are correct before proceeding with checkout to ensure your item is shipped to your chosen address. .

If you have a PO Box or locked bag equivalent and your address can not be found please type in the Street Address field manually your box address. Please find some examples below to assist:

PO Box

Type in your PO Box address with box number on one line within the Street Address field.

Street Address/PO Box

PO Box 6878

Locked Bag

Type in your Locked Bag address with the locked bag number on one line within the Street Address field.

Street Address/PO Box

Locked Bag 1000

RMB

Type in your RMB address with the RMB number on one line within the Street Address field.

Street Address/PO Box

RMB 1109

GPO Box

Type in your GPO Box address with the box number on one line within the Street Address field.

Street Address/PO Box

GPO Box R1245

If you further assistance with your order online please do not hesitate to contact us on 1300 278 267 (lines open 8am - 5pm EST Mon-Fri).