Step 1: After purchase, you will be provided with an Extended Satisfaction Guarantee Certificate, confirming the customer and product details in the format below. Please check this to ensure your details and the product details are accurate.
Step 2: If you want to make a claim under the Extended Satisfaction Guarantee, simply contact our friendly customer service team with your proof of purchase and Extended Satisfaction Guarantee Certificate. Our team will guide you through the process. Step 3: After your claim is processed, our team will advise on the return process and next steps for your refund. We will advise you if any additional information is required to process your claim.