How do I check the status of a returned item?

Feb 19, 2019 13:22:12 PM Published in Returning an Item 719 Views.

A: Please contact us directly to check the status of your return for any item ordered via the Internet, phone or mail from The Bradford Exchange. You can contact our Client Service department at 09 829 0475 Monday-Friday, between 11:00am and 7:00pm (NZST) and one of our friendly team members will be able to assist you with this.

Orders and returns sent using our Product Return Form can take from 10 to 15 business days for transit and processing.