We always strive to offer you the best products and service and the most up-to-date information possible. However, if you have any comments or queries, our friendly Customer Service team are more than happy to help with the following:

• Delivery status for orders
• Payment enquiries
• Product information
• Technical issues
• To place an order for a product not shown on our site
• Comments regarding our company or products

 

Many of these topics are also covered in our Frequently Asked Questions web page, however, should you still need to contact us regarding any of the above - or anything else you can think we could do to make your shopping experience better - you may do so in one of the following easy ways:

Call our AUS-based call centre
If you would prefer to speak to someone in person regarding your query instead of emailing us, please call our Customer Service team on 02 9841 3311 Monday-Friday, between 8:30am and 5:00pm (AEST).

Send us an email
Simply fill in your details and the nature of your query in the form below. We strive to answer each email within 48 hours of receipt (excluding weekends and major holidays).

Warning: as email is not considered secure, please do not include credit card numbers or other personal identification information in your email message. Tip: if you would like to place an order online using your card, then add your chosen item(s) to your shopping basket and continue to our totally secure Checkout page. Alternatively, call our customer service team to assist on 02 9841 3311 during business hours (AEST).

Please enter your Contact Information below: